Letting Agent (Leasing Agent) Resume Examples & Writing Guide

In the US this job is usually posted as leasing agent or leasing consultant. This sample is for someone with about six years across a large apartment community, a lease-up and a small residential brokerage. The person and the companies are made up.

Leasing is a sales job with a compliance layer. The person hiring you has a vacancy number they are judged on, and a legal exposure they cannot afford. Your resume should settle both worries.

• Closing: tour-to-lease conversion, leases signed per month, and the occupancy you held. If you do not know your conversion, count last quarter's tours and leases and work it out.
• Lead speed: how fast you respond to an inbound inquiry. Multifamily leads go cold in under an hour, and managers ask about this in the first interview.
• Renewals: the cheapest lease is the one you keep. A renewal percentage on your resume is rarer than it should be and it stands out.
• Software: Yardi, RealPage OneSite, Entrata, AppFolio, MRI, ResMan. Name yours. Training someone on a new platform costs a manager two weeks.
• Compliance: current Fair Housing training and, in some states, a real estate license. Say which state and whether it is active.

“I get a hundred leasing resumes that say 'greeted prospects and gave tours'. That is the job description, not a reason to hire. Give me your conversion rate, your occupancy and your renewal percentage, and I will call you before I finish the stack.”

Use a summary if you have leasing or sales history. Use an objective only if you are new to the field. Either way, put a number in it.

Every bullet should answer 'and what happened?'. Here are eight rewrites you can adapt with your own figures.

Software first, because that is the filter. Then sales, then compliance and admin.

Property management software and tools:

• Yardi Voyager and RENTCafé
• RealPage OneSite and the RealPage lead center
• Entrata, AppFolio, MRI or ResMan
• CRM guest cards and automated lead follow-up
• Internet listing services and syndication (ILS)
• Market survey and pricing report tools
• Digital lease signing and document management

Sales and resident-facing skills:

• Phone and email lead qualification
• Tour routing and closing technique
• Objection handling on price, pets, parking and lease term
• Renewal conversations and retention offers
• Competitor shopping and market knowledge
• Resident events and online reputation management
• Conflict resolution with residents and neighbors

Compliance and administration:

• Fair Housing and reasonable accommodation basics
• Application screening to written criteria
• Lease preparation, addenda and renewals
• Move-in and move-out inspections and charges
• Rent posting, delinquency notices and payment plans
• Deposit handling and state notice periods
• Bilingual ability, if you have it, is a genuine differentiator

Licensing for leasing agents varies by state and this is the part people get wrong on their resume. Get it right and you look like an insider.

• Real estate license: some states require a salesperson or broker license to lease property for others, while several exempt on-site employees leasing their employer's own community. The rules differ state to state, so check your state's real estate commission before you claim you do or do not need one.
• Fair Housing training: not a license, but nearly every management company requires it and repeats it annually. Put the most recent year on your resume.
• NALP, the National Apartment Leasing Professional credential from the National Apartment Association Education Institute, is the leasing-specific one hiring managers recognize.
• CAM, Certified Apartment Manager, is the next step up if you want to move into an assistant manager or manager role. Listing that you are working toward it signals ambition.
• In the UK the same role is a letting agent or lettings negotiator, and agents there work under a different set of trade body memberships. If you trained in the UK, say so plainly and note that you are learning US Fair Housing rules.

Leasing is one of the easier property jobs to enter, because management companies hire on personality, reliability and weekend availability, then train the software. Your job is to prove the first three.

1. 1Lead with an objective naming the role and the fact that you can work weekends. Weekend coverage is the single biggest scheduling headache on a leasing office.
2. 2Turn any customer-facing job into leasing language: walk-ins handled per day, close rate, average ticket, guest satisfaction score, upsells.
3. 3Complete a Fair Housing course before you apply and list it with the year. It costs little and shows you understand the legal side exists.
4. 4Learn one platform's basics. Even a free demo walkthrough of Yardi or AppFolio lets you say something concrete in the interview.
5. 5Ask about the license in your state and say what you are doing about it, rather than staying silent.

• One page. Two only if you have managed properties as well as leased them.
• Reverse chronological, and put the property size next to each employer (a 412-unit Class A community reads differently from a 40-unit building).
• No photo, no date of birth, no marital status in a US application.
• Single column, no tables or graphics. National management companies run everything through an applicant tracking system.
• Add a one-line 'Software' row under your summary if your titles do not make your platform experience obvious.
• State your weekend and holiday availability. It is a real screening question in this field.

Mirror the posting's exact terms in your bullets: leasing consultant, tour, guest card, closing ratio, occupancy, renewal, delinquency, market survey, Fair Housing, Yardi, Entrata, RealPage. If the ad says 'leasing professional' and your resume says 'rental agent' throughout, add the posting's title to your headline so both versions are on the page.