Community Health Worker Resume Examples & Writing Guide

A community health worker resume has to prove three things: you can reach people a clinic cannot, you can document what you did, and you belong to the community you serve. Show caseload size, home visits, languages, screening and enrollment numbers, and your state's CHW certification status. A full sample follows.

By cvplex Careers Team· Reviewed by József Dorcsinecz, Founder· Updated

Community health worker resume example

This sample is a community health worker (CHW) with about seven years of work: a federally qualified health center, a county health department contract and a hospital care-transitions team. The name and employers are invented. Keep the shape and put in your own caseload, languages and program names.

Yolanda Rivas

Community Health Worker / Promotora de Salud

Phoenix, AZ · (602) 555-0163 · yolanda.rivas@email.com

Summary

Bilingual (Spanish/English) community health worker with 7 years in clinic, county and hospital programs. Carries a caseload of 55 to 70 clients, runs 18 to 22 home and community visits a week, and closed 91% of social-needs referrals within 30 days last year. Trained in motivational interviewing and PRAPARE screening, and known in the neighborhoods served since childhood.

Experience

Community Health Worker II · Federally qualified health center, 4 clinic sites

Feb 2023–Present

  • Carry a caseload of 60 to 70 patients with diabetes and hypertension, meeting each one every 2 to 4 weeks at home, at the clinic or by phone.
  • Completed 640 PRAPARE social-needs screenings in 2025 and made 810 referrals for food, housing, transport and utility help, with 91% closed-loop confirmation in findhelp.
  • Supported a diabetes self-management group of 12 to 16 participants per 8-week cycle; average A1C dropped 1.1 points across the 2025 cohorts.
  • Cut no-show rates on the assigned panel from 24% to 13% over 18 months with reminder calls, bus passes and rides arranged through the clinic's transport benefit.
  • Document every contact in Epic the same day and meet the state Medicaid CHW billing documentation rules for reimbursable visits.

Outreach Worker (COVID and Immunization Programs) · County health department, contracted community agency

Jul 2021–Jan 2023

  • Knocked 4,200 doors across 6 ZIP codes over 14 months and staffed 48 weekend events at churches, laundromats and swap meets.
  • Scheduled 1,380 vaccination appointments and arranged transport for 210 clients without a car.
  • Ran outreach in Spanish for a service area that is 62% Spanish-speaking, and translated 3 program flyers reviewed by the health department's health literacy staff.
  • Reported weekly outreach counts and barrier themes to the program manager; those notes led to two new mobile clinic locations.

Care Transitions Assistant · Community hospital, 240 beds

Sep 2019–Jun 2021

  • Visited 12 to 15 discharged patients a week at home within 72 hours of discharge to check medications, food and follow-up appointments.
  • Booked 30-day follow-up visits for 88% of the assigned patients, against a program target of 75%.
  • Flagged 40+ medication problems to the nurse case manager, including duplicate prescriptions and missing refills.

Education

Associate of Applied Science, Public Health
Sonoran Valley Community College, Phoenix, AZ, 2021

Community Health Worker training program, 160 hours
Desert Ridge Community Health Institute, 2019

Certifications

  • State Community Health Worker certification (Arizona), active
  • Certified Application Counselor, Health Insurance Marketplace, current
  • Mental Health First Aid (Adult), National Council for Mental Wellbeing, 2024
  • American Heart Association Heartsaver First Aid CPR AED, valid to 2027
  • HIPAA privacy and security training, annual

Skills

Home visiting and community outreachSocial needs screening (PRAPARE)Motivational interviewingCare coordination and closed-loop referralsHealth insurance enrollment supportChronic disease self-management educationSpanish/English interpretation in health settingsEpic EHR documentationfindhelp and Unite Us referral platformsGroup facilitation and health education classesCase notes and program reportingTrauma-informed and culturally responsive practice
Fictional example. Names, employers and numbers are illustrative.Use this example in the builder →
Notice that every job has a number: caseload, visits, doors knocked, referrals closed, no-show rate. CHW hiring managers are usually reporting to a grant, and they want someone who already thinks in counts.

What a CHW program manager looks for first

Most CHW roles sit inside a grant, a Medicaid managed care contract or a health center budget line. The person hiring is usually a program manager or a nurse supervisor with reporting deadlines. Four things decide the interview.

  • Do you know the community? Say the neighborhoods, the ZIP codes, the population and the languages. "Grew up in and still live in the service area" is a real qualification for this job, not a personal note.
  • Languages, with your level. Write "Spanish: fluent, including medical vocabulary" or "Haitian Creole: conversational". A CHW posting for a bilingual role is often filled on this line alone.
  • Can you document? Grant-funded programs live or die on reporting. Name the EHR (Epic, Athenahealth, eClinicalWorks), the referral platform (findhelp, Unite Us), and say you documented the same day.
  • Volume and outcomes. Caseload, visits per week, screenings completed, referrals closed, enrollments, no-show reduction. Managers need to write these numbers into a report next quarter.

The resumes that stand out say who they served and how many. If a person tells me they carried 60 clients in a specific neighborhood and closed nine out of ten referrals, that tells me more than any list of qualities. And put the language proficiency near the top, because half our postings turn on it.

Recruiter panel, Community health and public health hiring manager, US (name published after review)

Community health worker resume summary and objective examples

Use a summary if you have done outreach, case management or clinic work before. Use an objective if you are coming from a related field or straight out of a CHW training program. Get the language, the population and one number into the first two lines.

Summary: experienced CHW
Bilingual community health worker with 6 years in a federally qualified health center, carrying a caseload of 60 to 70 patients with diabetes and hypertension. Completed 640 social-needs screenings last year with 91% of referrals closed. State CHW certification active and trained in motivational interviewing.
Summary: maternal and child health focus
Community health worker with 4 years supporting pregnant and postpartum clients through a home visiting program. Averages 16 home visits a week, and 84% of enrolled clients kept their 6-week postpartum appointment. Trained in breastfeeding support and WIC enrollment.
Summary: behavioral health and harm reduction
Peer-connected community health worker with 5 years in street outreach and harm reduction, contacting 45 to 60 people a week at encampments, shelters and drop-in sites. Trained in naloxone distribution and overdose response, and completed 300+ warm handoffs to treatment intake in 2025.
Objective: new CHW graduate
Recent graduate of a 160-hour community health worker training program, fluent in Spanish and English, seeking a CHW role with a health center serving south Phoenix. Two years of front-desk experience in a family clinic, comfortable with EHR documentation and appointment scheduling. Ready to complete state certification within the first year.
Objective: career changer from social services
Case aide with 7 years in a food bank and a housing agency, moving into community health work. Managed 40+ open household cases at a time and built referral relationships with 20 local agencies. Seeking a CHW role in chronic disease outreach, bringing bilingual Spanish and deep local agency knowledge.

Community health worker duties on a resume: bullets you can copy

The duties of a community health worker vary by program, so write the ones you actually did with the count attached. Below are bullets by program type. Change the numbers to yours.

Caseload
Carried an active caseload of 55 to 70 clients, meeting each one every 2 to 4 weeks at home, in the clinic or by phone, with contact notes filed the same day.
Home visiting
Completed 18 to 22 home and community visits a week, including medication checks, food inventory and safety walk-throughs.
Screening
Completed 640 social-needs screenings using the PRAPARE tool and entered results in the EHR for the care team.
Referrals
Made 810 referrals for food, housing, transport and utility assistance and confirmed 91% as closed within 30 days on the findhelp platform.
Enrollment
Helped 260 households apply for Medicaid, SNAP and WIC as a Certified Application Counselor, with 88% approved on first submission.
Health education
Facilitated an 8-week diabetes self-management group of 12 to 16 participants per cycle, in Spanish, with 78% completing all sessions.
Outreach events
Staffed 48 weekend outreach events at churches, laundromats and swap meets, reaching about 2,600 people with screening and enrollment help.
Access barriers
Cut no-shows on the assigned panel from 24% to 13% in 18 months by arranging bus passes, rides and evening appointment slots.
Interpretation
Interpreted Spanish and English for 30+ clinical visits a month and reviewed patient handouts for reading level with the health literacy team.
Reporting
Produced monthly outreach and encounter counts for a HRSA-funded grant report, with no data corrections requested in 2 years.
Do not write a client's story on your resume, even without a name. Program managers read that as a HIPAA risk. Aggregate numbers and program names only.

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Skills to put on a community health worker resume

Split the list. Job postings for this role usually list core competencies from the CHW field, so mirroring the wording helps the screening software and the reader.

Client-facing skills:

  • Home visiting and street outreach
  • Motivational interviewing and goal setting
  • Health coaching for diabetes, hypertension and asthma
  • Advocacy with landlords, utilities, schools and clinics
  • Trauma-informed, culturally responsive practice
  • Group facilitation and health education classes

Systems and paperwork:

  • EHR documentation (Epic, eClinicalWorks, Athenahealth)
  • Referral platforms (findhelp, Unite Us)
  • Social needs screening tools such as PRAPARE
  • Benefit applications: Medicaid, SNAP, WIC, marketplace plans
  • Grant reporting and encounter counts
  • HIPAA and consent handling

Things worth naming that people forget:

  • Language and level ("Spanish: fluent, medical vocabulary")
  • Valid driver's license and use of own car for home visits
  • Knowledge of specific neighborhoods and local agencies
  • Lived experience of the condition or community served, if you are comfortable saying so
  • Evening and weekend availability for outreach events

CHW certification, training and education: what to list

There is no single national CHW license in the US. Certification is run state by state, and the rules differ a lot: some states certify individuals through their health department, some approve training programs, some have nothing formal, and Medicaid reimbursement rules can require certification in states that have it. Check your own state health department before you write anything.

  • If your state certifies CHWs and you hold it, list it with the state name and status: "State Community Health Worker certification (Texas), active".
  • If your state certifies and you are working toward it, say so plainly: "State CHW certification in progress, coursework completed, exam scheduled".
  • If your state has no certification, list the training instead with the hours: "Community Health Worker training, 160 hours, [program name], 2024".
  • Add the short trainings that programs ask for: Mental Health First Aid, first aid and CPR, naloxone administration, HIPAA, motivational interviewing, and Certified Application Counselor training if you help with insurance enrollment.
  • Education: a high school diploma or GED is the usual minimum. An associate degree in public health or human services helps for CHW II and supervisor roles. Do not hide a degree in an unrelated field; list it and let the CHW training carry the relevance.
Never write "certified community health worker" unless a state or an approved program actually issued you something. Grant-funded employers verify it, and this is the fastest way to lose an offer.

Community health worker resume with no experience

This is one of the few health roles where being from the community counts as a qualification. Employers hire people with volunteer, church, promotora or peer background all the time. Build the resume around contact with people and around proof you can keep records.

  1. 1Put your languages and your neighborhood knowledge in the summary, in the first sentence.
  2. 2Count your volunteer work like a job: hours, people reached, events staffed, families helped.
  3. 3List any short training you already have, even a four-hour Mental Health First Aid class or a CPR card.
  4. 4Show you can document: any job with a log, a register, a till reconciliation or a shift report proves it.
  5. 5Say you can drive and have insurance if the posting mentions home visits, because many do.
  6. 6Apply to outreach worker, patient navigator, promotora, peer support and enrollment assister postings too. They are often the same work under another title.
Volunteer bullet
Coordinated a monthly church food distribution for 120 to 150 families over 3 years, keeping the sign-in log and the referral list for the parish office.
Retail or service bullet
Served 150+ customers a day in Spanish and English at a neighborhood pharmacy counter, explaining prescription pickup and insurance copays.
Caregiving bullet
Managed appointments, medications and transport for two family members with chronic conditions across 4 specialty clinics for 5 years.

Format, length and keywords for a CHW resume

  • One page if you have under five years, two pages once you have several programs and a certification list. Public health hiring often runs through a county or hospital system, so the file has to survive a plain applicant tracking system.
  • No photo, no date of birth, no marital status. If you trained abroad, a US-style resume drops all of that.
  • Single column, standard headings, PDF unless the posting asks for Word. County and health system portals often reject anything else.
  • Mirror the posting's words. Common ones: community health worker, CHW, promotora, patient navigator, outreach, care coordination, social determinants of health, closed-loop referral, health equity, home visiting, motivational interviewing, HIPAA, Medicaid enrollment.
  • If the posting names a program (Healthy Start, WIC, a diabetes prevention program, a Medicaid managed care plan), use the exact name in a bullet if you have really worked with it.
  • Add a short "Languages" line with levels. It is often the first filter a manager applies.

Outside the US the same work goes by other names: health extension worker in Ethiopia, ASHA worker in India, barangay health worker in the Philippines. If your experience is from one of those systems, keep the local job title, then add one clause explaining the scope in US terms, for example "village-level health outreach covering 800 households, comparable to a US community health worker role".

Frequently asked questions

How do I write a resume for a community health worker job?

Open with your languages, the community you serve and one hard number such as caseload size. Then a job history where each role names the population, the volume and the documentation system. Add a credentials block for state CHW certification or training hours, plus first aid, Mental Health First Aid and HIPAA. One to two pages.

What is a good resume summary for a community health worker?

Three sentences: your years and setting, your caseload and one outcome, and your certification or training. For example: "Bilingual CHW with 6 years in a federally qualified health center, carrying 60 to 70 clients with diabetes and hypertension, with 91% of social needs referrals closed within 30 days. State CHW certification active."

What skills should a community health worker put on a resume?

Home visiting, outreach, motivational interviewing, social needs screening, closed-loop referrals, benefit enrollment and health education on the client side. On the paperwork side: EHR documentation, referral platforms, grant reporting and HIPAA. Add your languages with the level and say if you drive for home visits.

What are the duties of a community health worker for a resume?

Write the ones you did with counts attached: visits per week, screenings completed, referrals made and closed, applications submitted and approved, classes facilitated, events staffed. Avoid a generic duty list copied from the posting, and never include a client's story or identifying details.

Do I need certification to be a community health worker?

It depends on the state. Some states run a formal CHW certification through the health department, some approve training programs only, and some have no requirement at all. In states where Medicaid reimburses CHW services, certification is often needed to bill. Check your state health department and write your real status on the resume.

Can I get a CHW job with no experience?

Yes. Employers weigh community connection, language and reliability heavily for entry roles. Count your volunteer, church, caregiving or peer support work as experience with real numbers, list any short trainings you hold, and apply to outreach worker, patient navigator and enrollment assister postings as well.

What is a good objective for a community health worker resume?

Name the program type you want, your language, and what you already bring. For example: "Recent graduate of a 160-hour CHW training program, fluent in Spanish, seeking an outreach role with a health center in south Phoenix, bringing two years of family clinic front-desk work and EHR experience."

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How this page was made: a first draft was written with AI assistance from cvplex's example library, then edited and fact-checked by the cvplex Careers Team. Examples are fictional composites; numbers are illustrative. Report an error via the editorial policy page.